Easy to install with easy to understand directions, great customer support.
Another fantastic experience from beginning to end. I spoke with Giovanni regarding some tech questions that I had and about possibly purchasing a second and larger 18" Dri-Rod Dehumidifier and a Stealth Power Outlet Kit. Giovanni was friendly, professional and courteous. After addressing my tech questions Giovanni assisted me with completing my transaction. I received a confirmation email of my order prior to my call even ending and a follow-up email when my items shipped. Received my order in lightning fast speed utilizing the free shipping option. However, what was truly remarkable is that I received my order in only two business days and I live across the country. I am extremely pleased with both my second dehumidifier and the power outlet kit. Both items were very easy to install and they both had clear concise instructions. Not to mention, that I still love the informative videos that Dean's Safe has on their website. As I stated in my initial review, after my first purchase, it's amazing to see this level of professionalism exhibited by any company but to experience it from a company within an industry that is not known for their world renowned customer service is all the more impressive. Prior to my initial purchase from Dean Safe/Security, I visited three local shops and was treated with the same humdrum, lackluster, uninterested in helping you customer service that has unfortunately become so prevalent in today's society. For the reasons stated above, I look forward to purchasing yet more items from Dean Safe/Security. Sincerely, a very satisfied customer (again.)
Great product and shipped as promised. Would highly recommend their products.
Took longer then I thought to revive it. I had to reach out to Them so they could tell me it was on back order. Other then that all was good and I’m happy with the product.
It’s a great outlet for safes that didn’t come with an existing outlet...my rating is based more on dean safe company as I received my first outlet and it looked like someone already used it and it was just broken and superglued back together, I emailed dean safe and they were without hesitation to send me a replacement with a return label for the old one and the new one is in great shape!!! Thank you!!